Product Quality Guarantee

At The Living Outlet, we are committed to providing high-quality, brand-new products and a reliable shopping experience. All products sold on our website are sourced through authorized channels and are covered by the applicable manufacturer’s warranty, where provided.

Warranty coverage, duration, and terms vary by brand and product. For specific warranty details or assistance, our customer support team is available to help guide you through the process.

If Your Product Arrives Damaged

Please inspect your shipment carefully upon delivery.

• If you notice visible damage to the packaging or product, note the damage on the delivery receipt before signing.
• If you are unable to fully inspect the contents at delivery but suspect damage, write “suspect damage” on the delivery receipt.

If your item arrives damaged or defective, contact us as soon as possible by emailing clear photos of the product and packaging to info@thelivingoutlet.com Once received, we will review the information and assist with the appropriate resolution in accordance with our Return & Refund Policy, which may include a replacement or refund.

Important Notes

• Products must be reported promptly after delivery for damage-related claims.
• Manufacturer warranties do not cover issues caused by improper installation, misuse, or failure to follow manufacturer instructions.
• Certain products may require professional installation to remain eligible for warranty coverage.

Contact Information

The Living Outlet

Email: info@thelivingoutlet.com
Phone: 1-800-212-8846
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST