Terms and Conditions

Last Updated November 17, 2025

We are Redi Improve LLC, doing business as The Living Outlet (“Company,” “we,” “us,” or “our”), a Wyoming-registered business located at 30 N Gould St, STE 44582, Sheridan, WY 82801. We operate exclusively at www.thelivingoutlet.com and all orders, support, and communications are handled through this website.

These Terms and Conditions (“Terms”) govern your access to and use of our website, www.thelivingoutlet.com (the “Site”), as well as any related products or services that reference or link to these Terms (collectively, the “Services”).

You may contact us by phone at 1-800-212-8846 or by email at info@thelivingoutlet.com

By accessing, browsing, or using the Site or Services (including by clicking “Agree” or a similar confirmation), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of the Site and Services immediately.

Website Access and Use

We grant you a limited, revocable, non-transferable license to access and make personal use of our Site and Services provided you are at least 18 years old. 

No Unlawful or Prohibited Use: You agree not to use the Site or Services for any purpose that is unlawful or prohibited by these Terms. 

No Resale / Unauthorized Reselling: You may not resell our products for commercial purposes unless explicitly authorized by us in writing.

Prohibited Conduct: You will not, for example, (a) engage in any unlawful, fraudulent, or abusive activity; (b) disrupt or interfere with the Site’s functionality or security; (c) attempt to gain unauthorized access to any accounts, data, or systems; or (d) use the Site to transmit any viruses, malware, or other harmful code. We reserve the right to suspend or terminate your access to the Site or Services at our discretion if you violate these Terms or engage in any conduct that we deem inappropriate or harmful.

Products and Services

Offerings: Our Services may include the sale of physical products (“Products”). All descriptions, images, references, features, content, specifications, and prices of Products or Services are subject to change at any time without notice. We strive to ensure that all details on the Site are accurate, but we do not warrant that the descriptions or other content are error-free, complete, or current. Actual product colors or packaging may vary slightly due to manufacturer updates or display differences. Availability: Any Product displayed on the Site does not guarantee its availability. We reserve the right to discontinue or modify any of our offerings at any time. We also reserve the right to impose quantity limits on any order, reject all or part of an order, and discontinue Products or Services without prior notice, even if you have already placed your order.

Order Acceptance: Your placement of an order through the Site is an offer to purchase the specified Products under these Terms. All orders are subject to our acceptance. We may refuse or cancel an order if a product is unavailable, if pricing information was inaccurate, or if we suspect fraud. We will notify you promptly and issue a full refund if payment has been taken.

Pricing and Payments

Prices: All prices posted on our Site are in U.S. dollars unless otherwise stated, and are subject to change without notice. We make every effort to display accurate pricing, but errors can occur. If we discover a pricing error in your order, we will contact you with the corrected price and you will have the option to proceed with the order at the correct price or cancel it. Taxes: Prices do not include applicable taxes or charges (such as sales tax or VAT) unless explicitly stated. You are responsible for any such taxes or charges related to your purchase, which will be added (as required) at checkout in accordance with applicable laws.

Payment: Our accepted payment methods include:

• Visa
• Mastercard
• American Express
• Discover
• Diners club
• PayPal
• Shop Pay
• Google Pay
• Apple Pay

By providing a payment method (e.g. credit card, online payment service), you represent that you are authorized to use the chosen payment method and authorize us (or our third-party payment processor) to charge the full amount of your purchase (including any applicable taxes and fees) to that payment method. All payments must be received in full before Products are shipped or Services are rendered. If your payment method fails or your account is past due, we reserve the right to suspend or cancel your order.

Shipping and Returns

Shipping: We will arrange for delivery of physical Products to you. Shipping Times: Any shipping or delivery dates provided are good-faith estimates only. While we strive to meet these timelines, we are not responsible for delays caused by carriers, customs clearance, or other factors beyond our control. Title to and risk of loss of goods pass to you upon our delivery of the Products to the carrier, except as otherwise provided by law. You are responsible for providing accurate shipping information; we are not liable for shipments misdirected or lost due to incorrect details provided by you. You can find full details on our Shipping & Delivery Policy page at https://thelivingoutlet.com/pages/shipping-delivery

Returns and Refunds: We want you to be satisfied with your purchase. Unless otherwise stated on the Site for specific Products, we generally accept returns of unopened or unused Products within 30 days from the delivery date. To be eligible for a return or exchange, items must be in their original condition (with original packaging, tags, and accessories) and you must provide proof of purchase (such as the order number or receipt). Return Process: To initiate a return, please contact us at info@thelivingoutlet.com with your order details and reason for return. We will provide instructions on how to send back the item. You may be responsible for paying return shipping costs unless the return is due to our error or a defective product. In those cases, we will cover reasonable return shipping charges. Refunds: Upon receiving and inspecting the returned item, we will issue a refund to your original payment method for the purchase price of the item, minus any applicable restocking fees. Refunds are issued to the original payment method within 3–5 business days after we receive and inspect the returned item. Original shipping fees are non-refundable unless the return is due to our error. Non-Returnable Items: Certain products are final sale or otherwise ineligible for return (for example, perishable goods, custom made products for you only, made-to-order, gift cards, or personalized items). We will indicate any such exceptions on the product page or at the time of purchase. Full details can be found in our Return & Refund Policy at https://thelivingoutlet.com/pages/return-and-refund-policy

Intellectual Property

All content and materials on the Site and provided through the Services – including but not limited to text, graphics, logos, buttons, icons, images and other content (collectively, “Content”) – are the property of our company or its licensors and are protected by intellectual property laws (e.g., copyright, trademark) in the United States and internationally. Trademarks: All trademarks, service marks, trade names, logos, and trade dress of the Company (including Redi Improve LLC, DBA The Living Outlet, its logos) are owned by the Company. You are not granted any right or license to use any of these marks without our prior written permission. Limited License: The Company grants you a limited, non-exclusive, non-transferable license to access and use the Site and its Content for your personal, non-commercial use. Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, or transmit any Content on the Site without the Company’s express prior written consent, except for your personal, non-commercial use (e.g., temporarily caching to view content, or printing a reasonable number of pages for personal use). If you download or print Content for personal use, you must retain all proprietary notices. Any unauthorized use of the Site or Content terminates the permission or license granted by the Company and may violate applicable law.

Privacy and Data Protection

Your privacy is important to us. Our “Privacy Policy” describes how we collect, use, store, and disclose personal information when you use our Site and Services. By using the Site or Services, you agree that we can collect and use your information as outlined in our Privacy Policy and in accordance with applicable data protection laws. We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, you acknowledge that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

User Accounts and Credentials: If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Compliance with Laws: We comply with U.S. privacy laws and regulations applicable to our operations. If we are required to comply with additional laws (such as the California Consumer Privacy Act (CCPA) for California residents or the General Data Protection Regulation (GDPR) for users in the European Union), we will take necessary steps to do so. International Users: If you access the Site from outside the United States, you understand that your information may be transferred to and processed in the U.S. or other jurisdictions. We will handle such data transfers in accordance with applicable law.

Disclaimers and Limitation of Liability

General Disclaimer: Your use of the Site and Services is at your own risk. The Site, Services, and all Content therein are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, our company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the Site or Services will be uninterrupted, error-free, or secure; that defects will be corrected; or that the Site, Services, or the servers that make them available are free of viruses or other harmful components.

No Warranty on Information: The information, materials, and Services provided on or through the Site are for general informational purposes only. We make no representation or warranty that any content is accurate, complete, reliable, current, or error-free. Third-Party Content: We may provide links or access to third-party websites, content, or services for your convenience. We do not endorse, warrant, or assume responsibility for any third-party offerings. If you access any third-party content, you do so at your own risk, and your use may be subject to the third party’s terms and policies.

Limitation of Liability: To the maximum extent permitted by law, our company and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or any loss of profits, revenues, business opportunities, goodwill, use, data, or other intangible losses, arising out of or related to your use of (or inability to use) the Site or Services, regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages. In jurisdictions that do not allow the exclusion of certain types of damages, some of the above limitations may not apply to you. Cap on Liability: To the extent permitted by law, our total liability to you for all claims arising out of or relating to these Terms or your use of the Site shall not exceed the total amount you paid to us for the specific Product in question.

Consumer Rights Notice: Nothing in these Terms is intended to exclude or limit any condition, warranty, right, or liability which may not be lawfully excluded or limited. Because some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages, some of the above disclaimers and limitations may not apply to you. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

Governing Law and Jurisdiction

These Terms and any dispute arising out of or relating to these Terms, the Site, or the Services will be governed by and construed in accordance with the laws of State of Wyoming and the federal laws of the United States, without regard to its conflict of law principles. You agree that any legal suit, action, or proceeding arising out of or related to these Terms or your use of the Site must be brought exclusively in the courts of Sheridan County, Wyoming or, if federal jurisdiction exists, the United States District Court for the District of Wyoming. You consent to the personal jurisdiction of and venue in such courts and waive any objection to the exercise of jurisdiction over you by such courts or to venue in such courts.

If you are using the Site or Services in a jurisdiction that does not allow for the choice of law or venue as stated above, this Governing Law and Jurisdiction clause will apply to the extent permitted. Regardless of any statute or law to the contrary, you must file any claim or cause of action arising out of or related to use of the Site/Services or these Terms within (1) year after such claim or cause of action arose or be forever barred (to the extent allowable by the applicable jurisdiction).

Contact Information

If you have any questions, concerns, or comments about these Terms or our Services, please contact us at:

• Business Name: Redi Improve LLC, Dba The Living Outlet
• Business Address: 30 N Gould St, STE 44582, Sheridan Wyoming 82801 United States
• Contact Email: info@thelivingoutlet.com
• Contact Phone: 1-800-212-8846
• Business Hours: Monday through Friday, 9:00 AM to 5:00 PM EST

We will endeavor to respond to all legitimate inquiries in a timely manner. All notices to us relating to legal matters (such as disputes or alleged breaches of these Terms) should be in writing and sent to the address above, marked Attn: Legal Department.

Revisions to Terms

We reserve the right to modify or update these Terms at any time, in our sole discretion. If we make material changes, we will post the updated Terms on this page [and update the “Last Updated” date above]. It is your responsibility to review these Terms periodically for any changes. Effective Date of Changes: Changes to these Terms are effective immediately upon posting, unless otherwise specified. By continuing to use the Site or Services after any changes are posted, you accept and agree to the updated Terms. If you do not agree to any revised Terms, you must stop using our Site and Services. No modification or alteration of these Terms by you (including in any purchase order or communication) will be binding on the Company unless explicitly agreed in writing by an authorized representative of our company.

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E-Commerce Terms

• Product Descriptions and Variations: While we strive for accuracy, actual product colors, dimensions, and other details may slightly vary from what is depicted on the Site. All descriptions and illustrations are provided for convenience and informational purposes only, and do not constitute a warranty or guarantee of any kind. Customers understand that minor differences (e.g., color tone, packaging updates) can occur between the online images and the actual product received.

• Order Fulfillment and Risk of Loss: Orders will be processed and fulfilled subject to product availability. We reserve the right to substitute an item with a comparable replacement if the original product is unavailable (with customer’s permission or as allowed by law). Once an order is shipped, title and risk of loss pass to the customer upon delivery by us to the carrier, except as otherwise provided by consumer law. We are not liable for delivery delays or failures caused by events beyond our control (e.g., carrier delays, customs clearance issues, natural disasters).
  

• Compliance with Consumer Protection Laws: Our e-commerce operations comply with applicable consumer protection and electronic commerce laws. We adhere to laws regarding truthful advertising, unfair or deceptive practices, and warranty obligations. In jurisdictions with additional e-commerce regulations (such as specific disclosure requirements for online sales), we will comply with those mandates. For instance, if required, we will provide consumers with a right of withdrawal/return for a specified period or detailed information on their checkout rights in accordance with local laws. We encourage customers to familiarize themselves with their rights under their local consumer laws; nothing in our Terms is intended to limit those rights.
  

• Returns & Refunds Policy Transparency: In addition to the “Shipping and Returns” section above, e-commerce customers should review our detailed Return/Refund Policy It outlines the procedures for returns, exchanges, and refunds, including any restocking fees or return shipping responsibilities. We comply with all legal requirements for returns.
  

• Payment Security and Fraud Prevention: We utilize secure payment processing methods (e.g., SSL encryption, PCI DSS compliant payment gateways) to protect customers’ financial information. All transactions are subject to fraud screening and verification. We may refuse to process, delay, or cancel an order if we suspect fraudulent activity or payment issues. Authorized Purchases: Customers must use their own payment method or have authorization to use the payment instrument. We are not responsible for losses suffered due to unauthorized account access unless caused by our negligence.
  

Authorized Resellers

• Authorized Reseller Status: We operate as an authorized reseller of certain products made by third-party manufacturers or brands. This means we have an agreement or permission to sell those products, and in doing so we adhere to the manufacturer’s guidelines for marketing, pricing (including any Minimum Advertised Price policies, if applicable), and customer support. We make it clear when a product on our Site is supplied by an external manufacturer or brand. Authenticity Guarantee: As an authorized reseller, we guarantee that all such products we sell are new, genuine, and obtained through legitimate supply channels.
  

• Manufacturer Warranties: Products sold as an authorized reseller are typically accompanied by the original manufacturer’s warranty (if one exists). We do not provide any independent warranty beyond the manufacturer’s warranty unless expressly stated. Warranty Claims: For any issues or defects covered under a manufacturer’s warranty, customers may need to seek resolution through the manufacturer’s warranty process. We will assist customers by providing contact information or facilitating communication with the manufacturer when possible. If the manufacturer authorizes us to handle warranties or returns on their behalf, we will do so as per their instructions. Keep all product documentation and packaging, as it may be required for warranty service.
  

• Returns of Third-Party Products: Our standard return policy (see Shipping and Returns section) applies to products we resell, unless the manufacturer has specific return restrictions or we have indicated the item is final sale. If a manufacturer’s policy differs (for instance, if a product must be returned directly to the manufacturer or if certain opened items cannot be returned due to health/hygiene reasons), we will notify you on the product page or at purchase. We abide by any agreements with manufacturers regarding returns, so in some cases our flexibility may be limited by those terms.
  

• Liability for Third-Party Products: To the extent permitted by law, our liability for products made by third parties is limited. Product Issues: The manufacturer of the product remains responsible for the quality, safety, and compliance of their product. We are not the manufacturer and (to the maximum extent allowed by law) we do not accept liability for product defects, design flaws, or injuries/damages arising from use of the product. Any product liability claims or safety concerns should be directed to the product’s manufacturer. However, we will certainly cooperate with customers who have issues—for example, by facilitating contact with the manufacturer, or processing a return if the situation falls under our policy. We also comply with any recall or safety notice procedures: if a product we sold is subject to a recall, we will take steps to inform purchasers and assist with the recall process as instructed by the manufacturer or regulators.
  

• Territorial Restrictions: As an authorized reseller, we may be contractually limited to selling products in specific territories (e.g., only within the USA). Thus, we might not ship certain branded products outside our authorized region. If a purchase is made for shipment outside of our allowed territory, we reserve the right to cancel the order and will notify you and provide a refund. Similarly, the product warranties and support may only be valid in the intended region of sale. Customers who export products outside the original country of purchase assume responsibility for compliance with local laws (such as import regulations, certifications, or usage restrictions) and for any effects on warranty coverage.