Privacy Policy

Effective Date: 12/26/2025

1. Introduction

The Living Outlet, operated by Redi Improve LLC (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how personal information is collected, used, and shared when you visit or interact with our website.

This Privacy Policy applies to our website, www.thelivingoutlet.com and any related services (collectively, the “Service”). By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Wyoming, United States.

2. Definitions

• Company: Refers to The Living Outlet, registered in the United States, responsible for your information under this Privacy Policy.
• Website: Refers to www.thelivingoutlet.com
• Service: Refers to the website and services provided by The Living Outlet.
• Personal Information: Information that identifies, relates to, or can reasonably be linked to an individual.
• Device: Any internet-connected device used to access the Website.
• Cookies: Small files stored on your device that help improve site functionality and user experience.
• You: Any individual visiting or using our Website.

3. Information We Collect

We collect information when you:

• Visit our Website
• Create Account
• Place an order
• Contact us
• Subscribe to emails or promotions
• Fill out a form

Personal Information may include:

• Name / Username
• Email address
• Phone number
• Shipping and billing address
  

We may also collect limited technical data such as IP address, browser type, device information, and pages visited.

4. How We Use Your Information

We use collected information to:

• Process orders and payments
• Provide customer support
• Communicate order updates and service information
• Improve website performance and usability
• Respond to inquiries or requests
• Send promotional emails (you may opt out at any time)

We do not use personal information for purposes unrelated to operating and improving our business.

5. Information from Third Parties

In limited situations, we may receive information about users from third parties to support our services and maintain security.

5.1 Information from Social Platforms

If you choose to interact with us through social media platforms or voluntarily share information through those platforms, we may receive information that you have made publicly available according to your privacy settings on those services. You can control what information is shared by adjusting your privacy settings directly on the relevant platform.

5.2 Security and Fraud Prevention Information

We may receive limited information from third-party service providers related to security, fraud prevention, or abuse detection when you contact us or place an order. This information is used solely to help protect our website, customers, and transactions.

We do not receive or store full payment details from payment processors. Payment information is handled directly and securely by third-party payment providers.

6. Sharing of Information

We do not sell personal information.

We may share information with:

• Service Providers: Companies that assist with payment processing, shipping, website hosting, analytics, or customer support
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In the event of a merger, sale, or business restructuring

All third parties are required to safeguard your information and use it only for authorized purposes.

7. Cookies and SimilarTechnologies

We use cookies and similar technologies to:

• Improve website functionality
• Remember preferences
• Analyze site traffic

You may control cookies through your browser settings. Disabling cookies may affect site functionality.

Where required by law, cookie preferences may be managed through browser settings or consent tools.

8. Data Security

We take reasonable measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure third-party payment processing
• Restricted access to sensitive information

While we work to protect your data, no system is completely secure.

9. Data Retention

We retain personal information only as long as necessary to:

• Complete transactions
• Provide customer support
• Comply with legal and accounting obligations

When information is no longer needed, it is securely deleted or anonymized.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your data
• Object to or limit certain processing activities

Requests may be submitted by contacting us using the details below.

11. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

12. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction.

13. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the Website indicates acceptance of any changes.

15. California Privacy Rights (CCPA / CPRA Addendum)

This section applies only to residents of California and supplements the Privacy Policy above.

15.1 California Consumer Rights

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:

• Right to Know
  You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purpose for collecting it, and the categories of third parties with whom it is shared.
• Right to Delete
  You may request that we delete personal information we have collected from you, subject to certain legal exceptions (such as completing a transaction, complying with legal obligations, or preventing fraud).
• Right to Correct
  You may request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing
  We do not sell or share personal information for cross-context behavioral advertising as defined under CCPA/CPRA.
• Right to Non-Discrimination
  You will not receive discriminatory treatment for exercising your privacy rights.

15.2 Categories of Information Collected

In the past 12 months, we may have collected the following categories of personal information:

• Identifiers (such as name, email address, phone number, IP address)
• Commercial information (such as products purchased)
• Internet activity (such as browsing behavior on our Website)
• Approximate location data (derived from IP address)

We collect this information directly from you or automatically through your interaction with our Website.

15.3 Disclosure of Personal Information

We may disclose personal information to service providers for business purposes such as payment processing, order fulfillment, website analytics, and customer support. We do not sell personal information.

15.4 Exercising Your California Rights

To submit a privacy rights request, please contact us using one of the methods below:

Email: info@thelivingoutlet.com
Phone: 1-800-212-8846

Please include:

• Your name
• The email address used to interact with us
• The specific request you are making

We may need to verify your identity before processing your request. We respond to verified requests within the timeframe required by applicable law.

15.5 Authorized Agents

You may designate an authorized agent to submit a request on your behalf. Proof of authorization and identity verification may be required.

15.6 “Do Not Sell or Share” Notice

The Living Outlet does not sell or share personal information, including for targeted advertising purposes.

16. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us:

Email: info@thelivingoutlet.com
Phone: 1-800-212-8846
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST