Billing Terms and Conditions

Effective Date: 12/26/2025

1. Introduction

These Billing Terms and Conditions (“Billing Terms”) govern payment obligations and billing practices between The Living Outlet, operated by Redi Improve LLC (“Company,” “we,” “us,” or “our”), and the customer (“you” or “your”).

By placing an order, completing a purchase, or using our Website and Services, you agree to these Billing Terms, along with our Terms of Service, Privacy Policy, and Return & Refund Policy.

2. Payment Terms

2.1 Pricing

• All prices are listed in U.S. Dollars (USD) unless otherwise stated.
• Prices are subject to change without prior notice.
• Prices do not include applicable taxes, shipping fees, or other charges unless clearly stated at checkout.

2.2 Accepted Payment Methods

We accept the following payment methods:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• PayPal
• Shop Pay
• Apple Pay
• Google Pay

Payment methods may change based on availability or platform updates.

2.3 Payment Timing

• One-time purchases require full payment at the time the order is placed.
• Orders are not processed or shipped until payment authorization is successfully completed.

3. Disputed Charges

If you believe a charge is incorrect or unauthorized:

• Please notify us in writing within 7 days of the charge appearing.
• Contact us at info@thelivingoutlet.com and include:
• Order number
• Date and amount of the charge
• Reason for the dispute

We will review and address billing disputes promptly and fairly.

4. Refunds and Credits

• Refunds and credits are handled strictly in accordance with our Return & Refund Policy.
• Approved refunds are issued to the original payment method used at checkout.
• Refund processing typically occurs within 5 business days after approval, subject to bank or payment provider processing times.

5. Taxes

• Sales tax is applied only where required by law.
• Customers are responsible for any applicable taxes, duties, or governmental charges imposed by their jurisdiction.
• If you are tax-exempt, valid exemption documentation must be provided before completing your purchase.

6. Billing Errors

• If a billing error is identified, we will correct it promptly.
• Overcharges will be refunded or credited appropriately.
• Undercharges may be billed to the original payment method or invoiced separately after notification.

7. Payment Security

• All payments are processed securely through third-party, PCI-compliant payment processors.
• The Living Outlet does not store full credit card numbers on its servers.
• Transactions are protected using SSL encryption and industry-standard security practices.

8. Changes to Billing Terms

• We reserve the right to update or modify these Billing Terms at any time.
• Changes become effective upon posting to our Website.
• Continued use of our Website or completion of a purchase after updates constitutes acceptance of the revised Billing Terms.

9. Limitation of Liability

To the maximum extent permitted by law:

• The Living Outlet is not liable for indirect, incidental, consequential, or punitive damages related to billing or payment processing.
• Our total liability related to billing matters is limited to the amount paid by you for the specific transaction giving rise to the claim.

10. Governing Law

These Billing Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.

11. Entire Agreement

These Billing Terms, together with our Terms of Service, Privacy Policy, and Return & Refund Policy, constitute the entire agreement regarding billing and payment matters and supersede any prior communications or agreements.

12. Contact Information

For billing questions or concerns, please contact us:

The Living Outlet

Email: info@thelivingoutlet.com
Phone: 1-800-212-8846
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST