Payment Policy
Accepted Payments:
We accept the following payment methods:
- Credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards
- Google Pay
- Apple Pay
- Shop Pay
Please note, we do not accept cash, money orders, checks, or any other forms of payment.
Payment Processing:
Your credit/debit card will be charged when you place your order. We use secure payment processing services to ensure your information remains safe.
Order Processing:
Once an order is placed, a confirmation email will be sent to the provided email address. We will process your order within 1-2 business days and prepare it for shipment. Orders transit time is 5-7 business days depending on customers location. Total delivery time is 6-9 business days.
Need Assistance?
If you need help, feel free to contact us:
Email: info@thelivingoutlet.com
Phone: 1 (800) 212-8846
Business Hours: Monday to Friday 9am to 6pm EST
Let customers speak for us
Love the rotisserie feature. This grill has it all. Customer service was excellent, very responsive during shipping.
Bought this grill from here after a lot of research and it did not disappoint. Setup was straightforward, and everything was packed really well. Since then, we've grilled chicken, fish, veggies - all turned out amazing. No flare-ups at all. It's simple, clean, and just works. Really impressed with the quality.
Solid build, reliable burners, and easy ignition. Gets the job done for a reasonable price.
I live in a townhome with limited outdoor space, so size mattered - and this grill is just right. It's sturdy, easy to hook up to my natural gas line, and delivers great results. Chicken, veggies, burgers - everything turns out great. Plus, it looks really clean and professional on the deck. Couldn't be happier with it.
Perfect for my condo balcony. Heats fast and cleanup is easy. Loved how quick the purchase was no hassle at all
This grill feels like it'll outlive every other appliance in my backyard. It's compact but doesn't feel cheap at all. I mainly grill for two people, and it's the perfect size. Heat distribution is even, and cleanup is super easy. Honestly wish I had found this sooner. Great job packaging too -everything arrived in perfect shape.
The burners are strong, and the oven is super reliable. Hasn't let us down once.
Compact, quiet, and efficient. Keeps my office cool even on hot days. Installation was a breeze!
Super impressed with the MRCOOL DIY 12K system. Setup was straightforward, and the instructions were clear. I was a little nervous doing it myself, but everything went smoothly. It cools the space quickly and runs quietly. Definitely recommend if you're looking for a DIY mini split. Great value!
This unit offers great value and does the job well. Installation was easy, and it keeps our home comfortably cool.
Looking for parts, end up with buying one of these from TLO. Recommended.
I'm not super handy, but I installed this myself with no issues. Cools fast and looks clean on the wall.
Free & Fast shipping
30 Days Easy Return
Authorized Dealer of Brands
